Intelligent automation enhances massive social services reform in the North Savo welfare region

A significant archiving project is underway in the North Savo welfare region, where customer data is being transferred and archived in the social services Kanta service and administrative data is being archived in North Savo’s own archive. Atostek’s ERA service is being utilized in the solution.

Intelligent automation offers the opportunity for fast and smooth data archiving. Atostek’s ERA service and the Robocorp platform, based on the open source Robot Framework, are being utilized in the archiving solution delivered to the Northern Savo welfare region. The robot collection is carried out by Digital Workforce, a subcontractor of Atostek.

Data to be archived has accumulated in passive databases over decades in several different systems. With ERA, they can be converted into an archive-compatible storage format and enriched with necessary metadata.

“The ERA service implements the data model according to Kanta specifications, and with software robotics, even reluctant information systems can be made to share their data. This combined solution saves both the client and the supplier time,” says Tuomas Fjällström, Sales Director at Atostek.

Istekki Oy acts as a service integrator in the project.

“We wanted a reliable solution for migrating customer data that is cost-effective overall. We get the systems aligned and the data securely archived, and our Pro Consona admin users do the configuration work on the documents to be archived. The patient data is archived in the repository, and the administrative data is archived in the Istekki archive,” says Eino Järvinen, Project Manager at Istekki Oy.

Health and Social Services reform in a nutshell

Health and Social Services reform is one of Finland’s most significant administrative reforms. From the beginning of 2023, responsibility for organizing social welfare, healthcare, and rescue services was transferred from more than 300 municipalities and joint municipal authorities to 21 welfare regions. An exception is the City of Helsinki, which retains responsibility for organizing social welfare, healthcare, and rescue services. In addition, the HUS Group is also responsible for organizing specialized healthcare in its region.

Public services provided by the welfare region include primary healthcare, specialized healthcare, social care, dental care, mental health and substance abuse services, disability services, and housing services for the elderly.